Shipping Policy

At AuraPetClub, we know your furry friend is excited for their new gear! That is why we are thrilled to offer Free Fully Tracked Shipping on all orders across the USA.

1. Order Processing Time

Our team works quickly to get your pet's new favorites ready. Every order is carefully quality-checked, packed, and dispatched within 24 hours.

2. Delivery Time (USA)

To bring you premium quality products at the best possible prices, we ship directly from our specialized global fulfillment centers. Standard delivery to the United States typically takes 1 to 3 business days after dispatch. (Please note: While we strive for fast delivery, occasional carrier or customs delays may happen, but we always keep an eye on your package!)

3. Order Tracking

Once your order leaves our warehouse, you will automatically receive a shipping confirmation email containing your live tracking number. Please allow 24-48 hours for the tracking information to update in the carrier's system before checking the status.

4. Need Help With Your Order?

If you have any questions about your order's journey, or if your tracking hasn't updated in a few days, our dedicated support team is always here to help. Just reach out to us via the Live Chat on our website, or email us anytime at aurapetsupport@gmail.com.